1. Orders & Fulfillment (Every Monday)
Start the week by clearing any order backlog. Unfulfilled orders mean unhappy customers and negative reviews. This section takes 15-30 minutes.
| Checklist Item | Priority | Details / Action | |
|---|---|---|---|
| ☐ | All orders fulfilled or in processing | Critical | Check Orders > Unfulfilled. No order should sit unfulfilled for more than 2 business days. Process or communicate delays to customers. |
| ☐ | Tracking numbers added to all shipped orders | Critical | Customers expect tracking. Orders without tracking generate "Where is my order?" support tickets. Verify all fulfilled orders have tracking. |
| ☐ | High-risk orders reviewed for fraud | Critical | Check any orders flagged by Shopify's fraud analysis. Review before fulfilling. One fraudulent order can cost you product + chargeback fee. |
| Checklist Item | Priority | Details / Action | |
|---|---|---|---|
| ☐ | Check for stuck/failed payment orders | Important | Look for orders with payment pending or failed status. These may need customer follow-up or represent checkout issues. |
| ☐ | Review any return/exchange requests | Important | Process returns promptly. Slow return handling turns a minor disappointment into a permanent customer loss and negative review. |
2. Inventory & Products (Every Monday)
Out-of-stock products lose sales and SEO rankings. Low inventory on bestsellers is the most preventable revenue loss. This takes 15-20 minutes.
| Checklist Item | Priority | Details / Action | |
|---|---|---|---|
| ☐ | Check low-stock alerts for bestsellers | Critical | Review products below your reorder threshold. Place reorders before stock hits zero. Out-of-stock bestsellers cost $500-2,000/week. |
| ☐ | Verify no products are showing as "Sold Out" unexpectedly | Critical | Inventory errors or sync issues can show products as sold out when stock exists. Quick scan of your top 20 products catches this. |
| Checklist Item | Priority | Details / Action | |
|---|---|---|---|
| ☐ | Review product page for any issues (broken images, formatting) | Important | Quick-scan 5-10 product pages each week (rotate through your catalog). Look for broken images, formatting issues, or outdated information. |
| ☐ | Update any seasonal or time-sensitive product descriptions | Important | Remove expired sale language, update seasonal references, and ensure any time-specific claims are still accurate. |
| ☐ | Hide or redirect sold-out products with no restock date | Important | Permanently sold-out products create dead-end pages. Either hide them or redirect to a similar product. Do not delete (preserve URL). |
3. Analytics & Performance (Every Monday)
Analytics review is the single most valuable weekly task. Without understanding last week's data, you are making decisions blindly. Spend 30 minutes here.
| Checklist Item | Priority | Details / Action | |
|---|---|---|---|
| ☐ | Review overall conversion rate vs. previous week | Critical | A sudden drop in conversion rate signals a problem: broken checkout, slow page, pricing error. Investigate any drop greater than 15%. |
| ☐ | Review traffic sources and volume trends | Critical | Compare this week vs. last week and same week last year. Identify which channels are growing, which are declining, and any unusual spikes. |
| ☐ | Review top products by revenue and conversion | Critical | Identify what is selling well and what is not. Products with high views but low conversion need attention (images, price, description). |
| ☐ | Review cart abandonment rate | Critical | Normal: 65-75%. Above 80% signals a checkout issue. Below 60% is excellent. Check if abandonment rate is trending up. |
| Checklist Item | Priority | Details / Action | |
|---|---|---|---|
| ☐ | Check AOV trends | Important | Average order value trending down? Review free shipping bar threshold and upsell settings. Trending up? Note what is working. |
| ☐ | Review email campaign performance (if sent) | Important | Open rate, click rate, revenue attributed. Compare against your benchmarks. Declining open rates may signal deliverability issues. |
| ☐ | Check Google Search Console for new issues | Important | Review Coverage and Core Web Vitals reports. Address any new errors or warnings. Check for manual actions (rare but critical). |
4. Customer Service & Reviews (Every Tuesday)
Customer service is marketing. Every support interaction shapes perception. Unanswered tickets and unacknowledged reviews cost more than you think. 20-30 minutes.
| Checklist Item | Priority | Details / Action | |
|---|---|---|---|
| ☐ | All support tickets responded to (within 24h SLA) | Critical | Review inbox, contact form submissions, social media DMs, and chat history. No customer question should go unanswered for more than 24 hours. |
| ☐ | New product reviews read and responded to | Critical | Thank positive reviewers publicly. Respond to negative reviews within 24 hours with empathy and a resolution. Future customers read your responses. |
| Checklist Item | Priority | Details / Action | |
|---|---|---|---|
| ☐ | Identify recurring customer complaints | Important | If multiple customers report the same issue, it is a systemic problem. Fix the root cause, do not just resolve individual tickets. |
| ☐ | Update FAQ based on common questions this week | Important | If you answered the same question 3+ times, it should be on your FAQ page. Self-service answers reduce future tickets. |
| ☐ | Check social media mentions and comments | Important | Respond to mentions, comments, and tags. Social media responses are public customer service — other potential customers are watching. |
5. Content & SEO (Every Wednesday)
SEO compounds over time. Consistent weekly content and link maintenance builds authority that no competitor can buy with ads. 20-30 minutes.
| Checklist Item | Priority | Details / Action | |
|---|---|---|---|
| ☐ | Check for broken links on key pages | Important | Scan homepage, top collections, and top product pages for broken links. Broken links hurt SEO and customer trust. |
| ☐ | Review search terms driving traffic (Search Console) | Important | Identify new search terms bringing traffic. These reveal customer intent you can target with content or product page optimization. |
| ☐ | Update or create one piece of content | Important | Blog post, guide update, product description improvement, or collection page enhancement. Consistent content creation drives long-term SEO growth. |
| ☐ | Verify announcement bar content is current | Important | Check EA Announcement Bar messaging. Update expired promotions, shipping deadlines, or seasonal messages. Stale messaging hurts credibility. |
| ☐ | Check for 404 errors in analytics | Important | Review 404 errors in GA4 or Search Console. Set up 301 redirects for any pages getting traffic but returning 404. |
6. Speed & Technical Health (Every Thursday)
Speed degrades silently. A new app, updated theme, or additional images can drop your PageSpeed score without any visible change. Weekly monitoring catches this. 15 minutes.
| Checklist Item | Priority | Details / Action | |
|---|---|---|---|
| ☐ | PageSpeed mobile score checked (homepage + top product page) | Critical | Test at pagespeed.web.dev. Record the scores. If score dropped 5+ points from last week, investigate what changed. Use EA Page Speed Booster. |
| ☐ | Quick mobile test on real device | Critical | Open your store on your phone. Navigate, browse products, add to cart. Catch mobile-specific issues that desktop testing misses. |
| Checklist Item | Priority | Details / Action | |
|---|---|---|---|
| ☐ | Check Core Web Vitals in Search Console | Important | Review LCP, CLS, and INP metrics. Any pages moving from "Good" to "Needs Improvement" require attention. |
| ☐ | Verify checkout flow works end-to-end | Important | Add a product to cart and proceed through checkout (stop before payment). Verify no errors, correct pricing, and working discount codes. |
| ☐ | Check for JavaScript errors in browser console | Important | Open DevTools Console on your homepage. Red errors from apps or theme code indicate problems. Report persistent errors to developers. |
7. Marketing & Promotions (Every Friday)
End the week by preparing next week's marketing. Review what worked, plan what is next, and ensure all promotions are current. 20-30 minutes.
| Checklist Item | Priority | Details / Action | |
|---|---|---|---|
| ☐ | Review active discount codes and promotions | Important | Verify all active discounts are intentional. Expired promo codes that still work or forgotten test codes can cost significant margin. |
| ☐ | Check popup performance (conversion rate, email signups) | Important | Review EA Email Popup & Spin Wheel metrics. Conversion rate below 3%? Test new copy, offers, or timing. Above 5%? Great — keep it running. |
| ☐ | Plan next week's email campaign (if applicable) | Important | Draft or schedule next week's marketing email. Consistent weekly emails build subscriber engagement and revenue. |
| ☐ | Review ad performance (if running paid ads) | Important | Check ROAS, CPC, and conversion rate for all active campaigns. Pause underperforming ads, scale what is working. |
| ☐ | Schedule social media content for next week | Important | Plan and schedule posts for the coming week. Consistent social posting maintains visibility and engagement. |
| ☐ | Update countdown timers for current promotions | Important | Verify EA Countdown Timer shows correct dates. Expired countdowns showing "0:00:00" destroy credibility. |
8. Financial & Operations (Every Friday)
Financial health check ensures you are profitable, not just busy. This takes 15 minutes and prevents month-end accounting surprises.
| Checklist Item | Priority | Details / Action | |
|---|---|---|---|
| ☐ | Review weekly revenue vs. target | Important | Are you on track for your monthly revenue goal? If not, identify what is underperforming and what actions to take next week. |
| ☐ | Check Shopify billing and app charges | Important | Review your Shopify bill and app charges. Watch for unexpected increases, new charges from apps you did not authorize, or plan overages. |
| ☐ | Review refund and chargeback volume | Important | A sudden increase in refunds signals a product quality issue, fulfillment problem, or fraud attack. Investigate spikes immediately. |
| ☐ | Verify payout schedule and amounts | Important | Confirm Shopify payouts are arriving on schedule with expected amounts. Flag any holds or discrepancies immediately. |
Frequently Asked Questions
How long should weekly Shopify store maintenance take?
2-4 hours for most small to mid-size stores. The first time through may take longer. Once you have a rhythm, weekly checks become faster because you catch problems early. Block a consistent time — Monday or Friday morning works well.
What is the most important weekly task for a Shopify store?
Reviewing analytics and conversion data. Without understanding what happened last week, you cannot make informed decisions. Every other maintenance task is tactical; analytics review is strategic. Spend 30 minutes reviewing GA4 and Shopify Analytics first.
Should I check my Shopify store speed weekly?
Yes. Speed degrades gradually as you add content, install apps, or update themes. A weekly PageSpeed check catches regressions before they cost significant conversion. If the score drops 5+ points, investigate what changed.
What weekly tasks can I automate?
Inventory low-stock alerts, abandoned cart emails, review requests, social media scheduling, analytics reports, and backup exports. But review automated reports weekly — automation handles execution but you still need to interpret data and make decisions.
How do I prioritize when short on time?
If you only have 1 hour: (1) Process unfulfilled orders, (2) Check inventory for low-stock bestsellers, (3) Review conversion rate vs. last week, (4) Respond to reviews and support tickets, (5) Quick PageSpeed score check. These five cover critical revenue and experience items.
Apps That Support Weekly Maintenance
EA Page Speed Booster
Automated speed optimization reduces your weekly speed maintenance burden. Catches regressions automatically.
EA Email Popup & Spin Wheel
Check popup conversion rates weekly. Gamified capture that maintains high opt-in rates with minimal maintenance.
EA Announcement Bar
Schedule announcements in advance. Weekly check: verify current message is timely and accurate.
EA Free Shipping Bar
Review AOV impact weekly. Adjust free shipping threshold based on current average order value data.